Liquid Contact Indicators removed from iPad 2 !
According to French Apple site Hardmac, Apple's infamous
(to some) Liquid Contact Indicators--sensors responsible for
allowing Apple technicians to determine if your device has had
substantial contact with liquids--are not present in the newly
released iPad 2.
Many problems have come about because of Apple's liquid
sensors, even resulting in lawsuits, and causing Apple to
adjust how it handles indicators that have been activated.
As a manager in an Apple Store a couple years ago,
when the first Liquid Submersion Indicators,
as they were named then, were included on the original iPhone,
we were told that the sensors were a fool-proof way
to know if a device had been under liquid.
The policy at the time was to consider any device with a tripped
sensor (a bright pink or red color) as accidental damage and
therefore not covered by AppleCare. Despite claims from some of
our customers that the sensor was falsely triggered by humidity or
by nothing at all, we stuck to the policy (and created a few
intense customer service issues).
The times have changed, though. Now, Apple has relaxed
its stance on the indicator, and in the case of the new iPad 2,
dropped it altogether. Hardmac's analysis of Apple's iPad
AppleCare replacement policy is as follows:
- If the glass screen is cracked (on line) without any trace of shock.
- If there is dust behind the glass.
- If one (or more) pixels is defective, whether it is white, of another color, or off.
Though jailbreaking your iPad can cause software issues,
Apple will still service your device for the above
hardware defects. If you are experiencing software
issues with a jailbroken device, be aware that the first
thing an Apple technician will do is restore your device
to its factory settings.
As usual, be sure you've got a current backup of your iPhone,
iPad, or iPod before bringing it in for service.
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